Shipping policy

Kiarra Writes LLC – Shipping Policy

1. Order Processing Time

  • Digital products (e-books, workbooks, journals, planners, etc.) are delivered via email or download link within 1-3 business days after payment is received.

  • Physical products (if applicable) are processed and shipped within 5-7 business days, unless otherwise specified.

2. Shipping Methods & Delivery Times

  • Standard shipping typically takes 5-10 business days within the U.S. and 10-21 business days for international orders.

  • Expedited shipping may be available upon request for an additional fee.

3. Shipping Fees

  • Shipping costs vary based on location, shipping method, and product weight.

  • Digital products do not incur shipping fees.

4. Tracking & Delivery

  • For physical products, tracking information will be provided once the order ships.

  • Kiarra Writes LLC is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

5. Lost or Damaged Items

  • If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.

  • Lost shipments must be reported within 7 days of the estimated delivery date for assistance.

6. Returns & Refunds

  • Due to the nature of custom and digital products, all sales are final unless there is a defect or error on our part.

  • If there is an issue with your order, please reach out to me to find a resolution.

Need help? Contact me with any shipping questions!